Frequently Asked Questions

Please read the FAQ before sending us a message.

Product Use Disclaimer

Products available at Bastetlabs.com are exclusively for in-vitro research and development purposes and are not intended for human or animal use, consumption, or application in food, drugs, medical devices, cosmetics, or any commercial usage. Customers agree that Bastetlabs.com has not validated these products for safety or efficacy in any specific applications beyond laboratory research.

Customers must ensure that all use, handling, and distribution of products comply with current legal and regulatory standards. It is the customer’s responsibility to conduct thorough research to understand the risks and safety measures required when working with these products. The products should not be considered as suitable for any use that contravenes the Federal Food, Drug, and Cosmetic Act, nor should they be introduced into interstate commerce if prohibited by law.

It is understood that these products may not be listed under the Toxic Substances Control Act (TSCA) inventory. Customers are responsible for verifying the legal status of these products within their intended research scope. Bastetlabs.com disclaims liability for any damage or injury resulting from the misuse, negligence, or any other mishandling of its products.

The materials offered for sale are for laboratory and research use only and are not to be utilized as food additives, drugs, cosmetics, household chemicals, or other inappropriate applications. Customers affirm that they are at least 18 years old and acknowledge the inherent risks associated with these products. Customers also assert that they possess the necessary knowledge and have conducted independent research to safely handle and utilize these products in compliance with all health, safety, and regulatory guidelines.

Bastetlabs.com reserves the right to limit or refuse sales of its products at its discretion, particularly if misuse is suspected. In purchasing these products, customers indemnify Bastetlabs.com against claims, losses, and liabilities arising from their handling and use.

Any attempt to communicate intentions to use these products outside their designated research purposes will lead to refusal of sale and possible inclusion in an internal “banned” database. Bastetlabs.com expects researchers to be knowledgeable about the products they purchase and does not provide guidance on peptide reconstitution or research applications.

Purchasers must affirm their affiliation with research institutions or similar entities, and Bastetlabs.com reserves the right to verify such affiliations. Misrepresentation for the purpose of purchase will be deemed fraudulent.

In summary, products from Bastetlabs.com are strictly for research purposes. Any deviation from this intended use is strictly prohibited, and Bastetlabs.com disclaims liability for any damages arising from improper use or handling of its products.

We offer transparent shipping fees so there are no surprises at checkout.

Standard shipping charges apply based on the destination and order weight

Shipping fees are calculated automatically during checkout and displayed before payment

Free shipping promotions may be available for qualifying orders. Any applicable discounts will be shown in your cart

Please note that international orders may be subject to local customs fees or import taxes. These are the responsibility of the recipient

Your order will be shipped promptly once payment is confirmed and tracking information will be provided within 7 business days

We offer multiple secure payment options for your convenience.

You can pay using PayPal, as well as all major credit and debit cards.

Stripe Checkout is also available as a separate secure payment option for card payments.

Depending on your location, alternative payment methods such as Klarna may also be available at checkout.

Cryptocurrency payments are supported and are processed securely through the Plisio payment gateway.

Orders typically arrive within 7 to 21 business days, depending on the destination and local postal services.

Please note that tracking information is usually provided within 7 business days after the order has been shipped. Once available, the tracking number will be sent to you by email.

If you contacted us through Signal, the tracking information can also be shared with you directly through Signal upon request.

Encryption and secure protocols are employed to safeguard your data during transactions.

Placing an order is simple and secure. Follow these steps:

Browse Products – Select the peptides or products you wish to purchase and add them to your cart.

Review Your Order – Check the items, quantities, and total amount in your cart before proceeding to checkout.

Checkout – Choose your preferred payment method. We accept PayPal, all major credit and debit cards, Stripe Checkout, Klarna (where available), and cryptocurrencies via Plisio.

Provide Shipping Information – Enter your delivery address carefully. Make sure all details are correct to avoid delays.

Order Confirmation – After payment is completed, you will receive an order confirmation via email.

Tracking Information – Shipping tracking details will be provided within 7 business days either by email or, if you contacted us through Signal, directly via Signal.

Delivery – Your order should arrive within 7 to 21 business days, depending on your location and local postal services.

If you have any questions or need assistance during the process, our support team is available to help via email or Signal.

You’ll receive an invoice with your order confirmation and can access it in your account.